These terms apply to your use of apexeventrides.com and to chauffeur services booked with Apex Event Rides ("we", "us"). By using the website or booking a ride, you agree to them.

Quotes and bookings

Submitting a quote request does not reserve a vehicle. A booking is confirmed only when we confirm it to you in writing (by email, text, or WhatsApp) with the price, vehicle, and trip details. Prices and availability shown or discussed before that confirmation are estimates.

Pricing and payment

Your confirmation states the price and what it includes. Tolls, parking, waiting time beyond what is included, extra stops, route changes, and gratuity may be charged in addition where your confirmation says so. Payment terms, including any deposit, are stated in your confirmation.

Changes and cancellations

Contact us as early as possible to change or cancel a booking. The cancellation terms and any fees that apply to your trip are stated in your confirmation. For airport pickups we track your flight and adjust for delays; changes to the flight itself should be sent to us directly.

Your responsibilities

• Give accurate trip details, including pickup addresses, times, passenger count, and luggage.
• Be ready at the confirmed pickup time and place.
• Do not exceed the vehicle's seat belt capacity. Child seats must be requested in advance.
• Follow the chauffeur's safety instructions and the law, including rules on alcohol and smoking.
• Pay for any damage to the vehicle or cleaning required because of passengers in your party.

Our chauffeurs may refuse or end a ride if passenger conduct puts safety at risk or breaks the law.

Delays and events outside our control

We plan routes to arrive on time, but we are not responsible for delays caused by traffic, weather, road closures, accidents, or other events outside our reasonable control.

Lost items

Please check the vehicle before you leave. Contact us promptly about anything left behind, and we will try to return it.

Using this website

Content on this website, including text, photos, and our name and logo, belongs to Apex Event Rides or is used with permission. Do not copy it for commercial use or misuse the website's forms. Google reviews shown on the site are published by their authors on Google.

Privacy

How we handle your information is described in our Privacy Policy.

Governing law

These terms are governed by the laws of the State of New York.

Changes to these terms

We may update these terms. The version posted on this page, with its date, applies from that date. The terms in your booking confirmation apply to that booking.

Contact

Apex Event Rides
4616 Avenue K, Brooklyn, NY 11234
info@apexeventrides.com · +1 (347) 776-2834